Frequently Asked Questions

Pricing depends on the aircraft type, route, total flight time and availability. As a guide, light jets typically start from around €2,500 per flight hour, while larger heavy jets can exceed €9,000 per hour. Every quote we provide is all-inclusive, covering crew, fuel, handling and standard catering, so there are no hidden extras.

Most flights can be arranged within four hours of confirming your quote. For popular routes with standard aircraft we can often be wheels-up even sooner, subject to crew duty times and airport slot availability. Our operations desk is staffed 24/7 to move as fast as your schedule requires.

Yes. Our team specialises in last-minute departures and can frequently source an aircraft with as little as two to three hours’ notice. Last-minute travellers also benefit from access to discounted empty-leg flights when the timing and route align.

Absolutely. We arrange one-way, round-trip and complex multi-leg itineraries across as many destinations as you need, all coordinated under a single booking with one dedicated point of contact. This makes multi-city business trips and multi-stop leisure travel effortless.

Yes. On-demand charter can support companies requiring flexible executive and corporate travel without committing to aircraft ownership.

Yes. Private aviation is particularly suitable for complex itineraries requiring several destinations within a limited timeframe.

Yes. Last-minute charter is one of the advantages of private aviation, although aircraft availability and pricing can vary considerably depending on location and demand.

Same-day private jet charter can be possible depending on aircraft availability, crew readiness, airport restrictions, permits and positioning requirements.

Yes, depending on aircraft capacity.

The charter team should be informed of any oversized or unusual items before aircraft selection.

Often yes, but oversized baggage should always be declared before booking so that an aircraft with suitable baggage capacity can be selected.

Flight changes and cancellations are possible, subject to the terms of the operator and the timing of your request. Our team will always explain the applicable conditions before confirming your booking, so you know exactly where you stand should your plans change.

Depending on distances, airport availability and operational requirements, private aviation can make multi-city business itineraries possible within a single day.

Group charter allows larger passenger groups to travel together using aircraft selected according to group size and mission requirements.

Passengers must carry the identification and travel documents required for their route and destination.

Flying privately does not remove immigration or border requirements.

International private jet passengers remain subject to applicable customs and immigration procedures.

The process varies by airport and country.

• Provide:
• Departure Airport Destination
• Travel Date
• Preferred Departure Time
• Number of Passengers
• Return Flight, if required
• Baggage Requirements
• Pet Requirements
• Special Requests

Private aviation generally requires significantly less airport processing time than commercial airline travel.
The recommended arrival time depends on the airport and flight.

Booking earlier generally provides a wider choice of aircraft and greater flexibility, particularly during major events, holidays and peak travel periods.
Private aviation can also accommodate short-notice requests depending on aircraft and airport availability.

Baggage capacity depends on the aircraft.

Smaller aircraft generally have more limited baggage compartments, while larger aircraft provide significantly more storage.

Once a charter is confirmed, the aircraft and flight arrangements are secured and the operational details of the journey are coordinated.
Passengers receive the relevant flight information before departure.

An FBO, or Fixed Base Operator, is a facility at an airport providing services for private and business aviation passengers, crews and aircraft.

Private aviation generally involves a much simpler airport experience than scheduled airline travel.
Passengers normally arrive at a dedicated private aviation terminal or FBO, complete the necessary formalities and proceed to the aircraft.

Typical uses can include:

• Corporate Groups
• Sports Teams
• Entertainment Groups
• Events
• Delegations
• Incentive Travel

Private aviation can save time, provide schedule flexibility, offer privacy and allow executives to visit several destinations efficiently.

Our network gives you access to the full range of private aircraft — turboprops, light jets, midsize and super-midsize jets, heavy jets, and ultra-long-range aircraft or VIP airliners for larger groups. We recommend the ideal category based on your route, group size and budget.

Capacity ranges from four to six passengers on a light jet up to sixteen or more on a heavy or ultra-long-range aircraft. We match the cabin to your group size and comfort requirements, ensuring everyone travels together with room to spare.

Light jets are ideal for short regional hops with smaller groups and less luggage. Heavy jets offer stand-up cabins, significantly longer range, greater baggage capacity and amenities such as enclosed lavatories and full galleys — the right choice for intercontinental travel and larger parties.

Standard refreshments are included on every flight. For longer journeys or special occasions we can arrange bespoke fine-dining menus, dietary-specific meals and premium beverages on request — simply let your advisor know your preferences when booking.

Yes. Helicopter transfers can provide onward transportation from a private aviation airport to a final destination where suitable.

Yes, subject to availability and operational suitability.

Aircraft specifications, cabin information and available imagery can be provided as part of the quotation process.

Private jets offer extensive global access, but flights remain subject to aircraft capabilities, airport restrictions, airspace regulations, permits and international requirements.

This depends on airport operating hours, local restrictions and operational requirements.

Yes, provided the airport and runway are suitable for the aircraft and operation.

Certain larger private jets feature seats, divans or dedicated sleeping areas that can be configured for rest during longer flights.

Many private jets offer Wi-Fi, particularly larger and long-range aircraft.
Availability depends on the specific aircraft.

The appropriate aircraft depends on:

• Route
• Passenger Number
• Baggage
• Flight Range
• Airport Requirements
• Cabin Preferences
• Budget

You provide your route, travel date, preferred departure time, passenger number and any specific requirements.

The charter team then sources suitable aircraft options and provides a quotation. Once the flight is confirmed, the operational arrangements are coordinated for your journey.

Capacity varies considerably depending on aircraft type, from smaller private aircraft carrying a few passengers to VIP airliners capable of transporting large groups.

Luggage allowance depends on the aircraft’s hold and cabin space. As a guide, a light jet accommodates a few soft bags, while heavy jets easily handle full suitcases and bulky items such as ski or golf equipment. Tell us what you’re bringing and we’ll recommend an aircraft with the right capacity.

Airport slots are allocated arrival or departure times required at certain congested or coordinated airports.

Private aviation can provide:

• Flexible Scheduling
• Access to More Airports
• Reduced Airport Processing Time
• Greater Privacy
• Personalised Service
• Multi-City Travel
• Greater Cabin Comfort
• More Flexible Baggage Options

Common categories include:

• Turboprop
• Very Light Jet
• Light Jet
• Super Light Jet
• Midsize Jet
• Super Midsize Jet
• Heavy Jet
• Long Range Jet
• Ultra Long Range Jet
• VIP Airliner

An air ambulance is an aircraft configured or equipped to transport patients requiring medical assistance during a flight.

Private jet charter allows you to hire an aircraft for a specific journey according to your route, schedule, passenger requirements and preferences.
Unlike scheduled airlines, private charter gives you greater flexibility over departure times, airports and aircraft selection.

Helicopters can be useful for:

• Airport Transfers
• Remote Destinations
• Ski Resorts
• Events
• Short Regional Journeys
• Locations with Suitable Landing Facilities

Air ambulances can be used for medical repatriation, patient transfers and other medically necessary air transportation.
The exact aircraft, medical team and equipment depend on the patient’s condition and mission requirements.

Private aircraft can access many regional and business aviation airports that scheduled airlines do not serve..
This can reduce ground travel time and provide greater flexibility.

We operate to over 5,000 airports worldwide — far more than scheduled airlines — including major international hubs as well as smaller regional and private airfields close to your final destination. Wherever you need to be, there is almost always a runway nearby.

Yes. One of the key advantages of private aviation is access to thousands of smaller airfields that commercial carriers don’t serve. That gets you far closer to your destination and can save hours of ground travel at either end of your journey.

We do. Our team handles international itineraries end to end, including customs and immigration coordination, overflight and landing permits, and ground transport at both ends. You simply confirm the trip — we take care of the logistics and paperwork.

Yes. We can add helicopter transfers to and from your jet to reach city centres, resorts or venues without a nearby runway. The connection is scheduled around your main flight so the whole door-to-door journey stays seamless.

Empty-leg flights — repositioning flights offered at a reduced rate — are available regularly. Share your preferred route and dates and we’ll alert you the moment a matching empty leg becomes available, offering private travel at a fraction of the usual cost.

Yes. We can arrange medically equipped aircraft with specialist crew for urgent medical transport and repatriation. These flights are coordinated discreetly and at short notice, working alongside medical teams to ensure the safest possible journey.

Safety is our highest priority. We work exclusively with operators that meet or exceed international safety standards, hold the relevant certifications, and are subject to independent third-party audits. Every aircraft and crew is vetted before your flight is confirmed.

Commercial private aviation operations are subject to applicable aviation regulations and operational requirements.

Safety depends on factors including the operator, aircraft, crew, maintenance and operational procedures.

Many private aircraft allow dogs, subject to the individual operator’s policy and applicable regulations.

Pets are welcome on board most aircraft, and unlike commercial airlines your pet travels in the cabin with you rather than in the hold. Let us know the species and size and we’ll confirm any documentation required for your specific route.

Yes, provided the aircraft and operator can accommodate them.

Pets can often travel in the cabin on private aircraft, depending on the operator and aircraft.

Yes, subject to availability, airport infrastructure and aircraft/operator requirements.

Operator selection should consider regulatory status, aircraft suitability, operational capability and applicable safety standards.

International pet travel requirements vary by country and may include:

• Pet Passport
• Microchip
• Vaccinations
• Veterinary Certificates
• Import Documentation

Travellers should verify the applicable requirements for their destination before departure.

ARGUS is an aviation safety information and auditing organisation used within business aviation.

IS-BAO is an internationally recognised standard designed for business aviation operators.

Sustainable Aviation Fuel, commonly known as SAF, is an alternative aviation fuel designed to reduce lifecycle greenhouse gas emissions compared with conventional fossil-based jet fuel.

Initiatives include SAF adoption, newer aircraft technology, more efficient flight operations, fleet modernisation and other measures aimed at reducing aviation’s environmental impact.

The operating carrier responsible for the aircraft and flight should be identified as part of the charter process.

The quotation should clearly specify the services and fees included in the final price.

They can be useful when the route and schedule align with your requirements, but on-demand charter generally provides greater predictability and flexibility.

Empty leg availability can change if the underlying aircraft schedule changes.

Empty leg availability can change if the underlying aircraft schedule changes.

Savings vary significantly depending on the aircraft, route and timing.

Private jet charter pricing depends on the individual flight.

Important factors include:

• Aircraft Type
• Route
• Flight Time
• Aircraft Positioning
• Airport Fees
• Crew Requirements
• Seasonal Demand
• Overnight Requirements
• International Permits
• De-Icing
• Catering
• Additional Services

Private jet charter is generally priced for the entire aircraft rather than per passenger.

The cost per passenger therefore depends on the total charter price and number of passengers travelling.

Empty legs offer less flexibility than standard on-demand charter because the aircraft’s schedule is linked to another confirmed flight.

Departure times and routes may therefore be more restrictive.

Aircraft positioning occurs when an aircraft needs to fly to the departure airport to operate your charter or reposition after completing the flight.

Positioning requirements can affect the final charter price.

An empty leg occurs when a private aircraft needs to reposition without passengers before or after another booked flight.

That available sector may sometimes be offered to charter clients at a reduced price.

We accept bank transfers, all major credit and debit cards, and corporate accounts. For those who fly frequently, we also offer prepaid jet-card and membership options that simplify booking and lock in preferential rates.

Aircraft may be positioned in different locations and have different operating costs, schedules and availability.

This means two suitable aircraft for the same journey can have different charter prices.

We combine a global aircraft network with a dedicated 24/7 advisory team, transparent all-inclusive pricing, and a discreet, personalised service tailored to every journey. From first enquiry to final landing, you deal with one team that knows your preferences.